Privacy Policy

Aspire Home Loans LLC | NMLS# 1955132

Last Updated: April 1, 2026

Introduction

This Privacy Policy describes the policies and procedures of Aspire Home Loans LLC (“Company,” “we,” “us,” or “our”) on the collection, use, and disclosure of your information when you use our website and services. It explains your privacy rights and how applicable law protects you. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Company refers to: Aspire Home Loans LLC,

6415 Vaught Ranch Rd STE 200 Austin, TX 78730. NMLS# 1955132

Interpretation and Definitions

Key Definitions

  • Account means a unique account created for you to access our service or parts of our service.
  • Company (referred to as “we,” “us,” or “our”) refers to Aspire Home Loans LLC6415 Vaught Ranch Rd STE 200 Austin, TX 78730, TX 78746, NMLS# 1955132.
  • Cookies are small files placed on your computer, mobile device, or other device by a website that record your browsing history and preferences.
  • Device means any device that can access the service, such as a computer, mobile phone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to our website and online services.
  • Service Provider means any third party who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically when using the service (e.g., IP address, pages visited, time spent on pages).
  • You means the individual accessing or using the service, or the company or legal entity on behalf of which such individual is accessing the service.

Information We Collect

Personal Data

While using our services, we may ask you to provide personally identifiable information, including but not limited to:

  • First and last name
  • Email address
  • Phone number
  • Address, city, state, ZIP/postal code
  • Financial information necessary to process mortgage applications

Usage Data

Usage data is collected automatically when using our service and may include: your device’s IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. When you access our service via a mobile device, we may collect additional data including device type, mobile operating system, and unique device identifiers.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of our service may not function properly. We use the following types of cookies:

  • Essential Cookies (Session): Required to provide services and authenticate users.
  • Cookie Policy Acceptance Cookies (Persistent): Identify if users have accepted the use of cookies.
  • Functionality Cookies (Persistent): Allow us to remember your choices and preferences.
  • Tracking and Performance Cookies (Persistent): Used to track traffic and analyze how users interact with our site.

How We Use Your Information

Aspire Home Loans LLC may use your Personal Data for the following purposes:

  • To provide and maintain our services, including monitoring usage.
  • To manage your account and registration as a user.
  • To perform a contract, including the development and undertaking of mortgage loan services.
  • To contact you via email, phone, SMS, or other electronic communications regarding updates, services, or informative communications.
  • To provide you with news, special offers, and information about products and services similar to those you have inquired about.
  • To manage your requests and respond to your inquiries.
  • To analyze and improve our website and services.
  • To comply with legal obligations and regulatory requirements.

Retention of Your Personal Data

Aspire Home Loans LLC retains your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We retain and use your Personal Data to the extent necessary to comply with legal obligations (including RESPA, TILA, HMDA, and state-specific record retention requirements), resolve disputes, and enforce our agreements. Advertising and marketing records are retained for a minimum of six (6) years. Mortgage loan records are retained in accordance with applicable federal and state requirements.

Third-Party Service Providers

Analytics

We use Google Analytics, a web analytics service provided by Google Inc., to track and report website traffic. Google may use collected data to contextualize and personalize advertisements on its own network. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at: tools.google.com/dlpage/gaoptout.

Email Marketing

We may use third-party email marketing service providers (such as Total Expert / Top of Mind Networks) to manage and send email communications. Their privacy policies apply to the data they process on our behalf.

Behavioral Remarketing

We may use Google Ads (AdWords) and Facebook remarketing services. You can manage your advertising preferences through: Google Ads Settings (google.com/settings/ads), Facebook Settings, or the Digital Advertising Alliance opt-out at aboutads.info/choices.

Disclosure of Your Personal Data

Business Transactions

If Aspire Home Loans LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. You will be notified before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement & Legal Requirements

Under certain circumstances, we may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your Personal Data in good faith when necessary to: comply with a legal obligation; protect and defend our rights or property; prevent or investigate possible wrongdoing; protect the personal safety of users; or protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security but we implement industry-standard security measures including SSL encryption, secure servers, and access controls.

California Consumer Privacy Act (CCPA)

For California Residents Only. If you are a California resident, you have the following rights under the CCPA:

  • The right to know which categories of Personal Data are collected and how they are used.
  • The right to access your Personal Data collected in the past 12 months.
  • The right to opt out of the sale of your Personal Data.
  • The right to delete your Personal Data.
  • The right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of your CCPA rights, contact us at: loans@aspirehomeloans.com or in writing at 3801 N Capital of Texas Hwy J-180, Austin, TX 78746. We will respond to verifiable requests within 45 days.

California Shine the Light (Civil Code Section 1798.83): California residents may request information about our disclosure of Personal Data to third parties for their direct marketing purposes by contacting us using the information below.

California Minor Users (Business and Professions Code Section 22581): California residents under 18 who are registered users may request removal of content they have publicly posted by contacting us.

Opting Out of Interest-Based Advertising

To opt out of interest-based advertising from our advertising partners:

  • NAI opt-out: networkadvertising.org/choices
  • DAA opt-out: optout.aboutads.info
  • EDAA opt-out: youronlinechoices.com

“Do Not Track” Policy

Our service does not respond to Do Not Track signals. However, you can set your browser to inform websites that you do not want to be tracked. You can enable or disable DNT through your browser’s preferences or settings page.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We will provide notice via email and/or a prominent notice on our website prior to changes becoming effective. You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, you may contact us:

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